Last updated: 7 July 2026
All content © 2026 by SEIB Insurance Ltd. All rights reserved.

1. Introduction & Data Controller
Welcome to seib.gr. This Privacy Policy explains how SEIB Insurance Ltd. (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you use our website and services, in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Greek Law 4624/2019.

Data Controller Details:
SEIB Insurance Ltd.
Kifisias 256, Chalandri, 152 31, Athens, Greece
VAT Number (ΑΦΜ): 800675042
Phone: (+30) 210 2024142
Email: info@seib.gr

2. Information We Collect
We collect personal data you provide directly to us, as well as data automatically collected during your visit:

Identity & Contact Data: Name, email address, phone number, and billing/shipping addresses when you communicate with us or request services.
Technical Data: IP address, browser type, time zone setting, and operating system.
Usage Data: Information about how you use our website, recorded via analytics.
Marketing & Communications Data: Your preferences in receiving marketing from us and your communication history.

3. How We Use Your Information & Legal Basis
We process your data based on the following legal grounds:

Contractual Necessity: To provide the insurance products/services you request and manage your account.
Legitimate Interest: To secure our website, improve our services, respond to your inquiries, and load necessary web assets (like fonts).
Legal Obligation: To comply with regulatory, tax, and accounting requirements.
Consent: To send you promotional communications and to place non-essential cookies on your device.

4. Sharing of Information & Third-Party Services
We may share your data with trusted third parties for administrative and operational purposes. Furthermore, our website utilizes specific external services:

IT & Hosting Providers: To securely host our website and data.
Google Analytics: We use this service to analyze website traffic. Google may process your IP address and usage data.
Adobe Typekit: We use Adobe fonts to display our website correctly. When loading these fonts, your IP address may be transmitted to Adobe’s servers. We do not sell your personal data to third parties.

5. Data Retention
We retain your personal data only for as long as necessary. For general inquiries, data is kept until the request is resolved. If you become a client, Greek tax and accounting laws require us to retain basic transaction and customer data for a minimum of 5 years after the termination of our business relationship.

6. Your GDPR Rights
You have the following rights regarding your personal data:

Access, Correction, or Erasure: Request a copy of your data, correct inaccuracies, or ask for deletion (“Right to be forgotten”).
Restriction or Objection: Limit or object to our processing of your data.
Data Portability: Request the transfer of your data.
Withdraw Consent: Opt-out of marketing or analytical cookies at any time.
To exercise these rights, please email us at info@seib.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

7. Cookie Policy
Our website uses cookies to improve your experience.

Strictly Necessary Cookies: Required for the operation of our website (e.g., saving your cookie consent preferences).
Analytical Cookies (Google Analytics): Allow us to recognize and count visitors and see how they move around our website.
Marketing Cookies: Used to track users to display relevant advertisements, if applicable.
Managing Cookies: You can manage or revoke your cookie consent at any time by clicking the “Manage Consent” / “Cookie Preferences” button located on our website.